Privacy Policy

Splendor (“Splendor,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit our site or get in touch, how we use it, and the choices you have.

1. Information we collect

Information you give us. When you book a call, complete a form, subscribe, or email us, we collect the details you choose to share, such as your name, email address, company, and the contents of your message.

Information collected automatically. When you browse the site, we and our analytics tools may collect technical information such as your IP address, browser and device type, pages viewed, referring site, and approximate location, typically through cookies and similar technologies.

2. How we use your information

We use the information we collect to respond to your inquiries, schedule and hold calls, deliver and improve our services and website, send updates or materials you have requested, and meet our legal and security obligations.

3. Cookies and analytics

We use cookies and analytics tools to understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings, although some parts of the site may not work as intended without them.

4. Third-party services

We rely on trusted third parties to run our website and business, including scheduling, analytics, font delivery, and hosting providers. These providers process information on our behalf and under their own privacy policies.

5. How we share information

We do not sell your personal information. We share it only with the service providers described above, where you have asked us to, or where we are required to by law or to protect our rights.

6. Data retention

We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as required by applicable law, after which we delete or anonymize it.

7. International transfers

We operate from the United States, Brazil, and Portugal, so your information may be processed in any of these locations. Where information is transferred across borders, we take steps to protect it consistent with applicable law.

8. Your rights

Depending on where you live, including under the GDPR in Europe and the LGPD in Brazil, you may have the right to access, correct, delete, or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw consent at any time. To exercise any of these rights, email us at [email protected].

9. Data security

We use reasonable technical and organizational measures to protect your personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children’s privacy

Our website is intended for a professional audience and is not directed to children under 16. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy from time to time. When we do, we will revise the “last updated” date above, and any significant changes will be reflected on this page.

12. Contact us

If you have questions about this policy or how we handle your information, contact us at [email protected]. Splendor — North Carolina (United States), Brazil, and Portugal.